Injury Prevention and Management (IPaM) program

Lifting Matters IPaM program 1

Introduced in 2011, IPaM is an Australian first and has supported over 1,000 Queensland businesses to prevent and manage the outcomes of injuries, leading to safer, more productive workplaces.

There is no charge to participate in the program, and it is available to any Queensland employer regardless of size or business maturity.

A dedicated advisor will take the time to understand the individual needs of each workplace and provide tailored advice and support to make improvements.  Support includes:

·         prioritise site-specific safety and return to work issues,

·         review safety processes and procedures to suit business needs,

·         get workers involved in safety and identifying solutions,

·         respond early following an injury to ensure workers are supported for an early return to work, and

·         understand the responsibilities of workers and employers.

Lifting Matters IPaM 2

Workplaces which have participated have achieved significant benefits with greater worker participation, improved productivity, fewer injuries and bringing injured workers back to work safer and earlier. Here’s what a few employers have said:

‘Employees are no longer apprehensive about disclosing injuries and are still able to be productive in our business.’ – childcare services, Moreton Bay.

‘Spend whatever time you need to ensure your processes are best practice, focus on continuous improvement, and use Workplace Health and Safety Queensland’s resources to assist you. Involve staff with improvements to the business to ensure everyone goes home the way they came to work.’ – fruit grower, Sunshine Coast.

‘I feel very positive about the process and the improvements across the board we have achieved.  The biggest learning was that I was the problem and when I changed, the business did also.’ – agricultural machinery manufacturer, Brisbane.

‘To engage workers, we needed to increase the level of consultation and input from the teams, which in turn built a strong sense of ownership and accountability for safety. Although IPaM was only implemented in our signage solutions business, the learnings from the program have impacted all our businesses within the group.’ – manufacturing and printing business, Brisbane.

There are a variety of tailored services available to meet the needs of the business. Services range from one or two visits or up to two years of workplace support.  To find out more about the program, visit their website or email

The IPaM program is a joint initiative between Workplace Health and Safety Queensland and WorkCover Queensland.

Sally Austin